No matter when you need us, day or night, 7 days a week, LGFCU is here for you.

Look for an institution that puts people first, not just the money they have."
Scottie H. | Fuquay-Varina
Call 888.732.8562
- To report a lost or stolen card
- To report fraud
- For all account and member service needs
Calls are toll-free for members anywhere in the United States. Our member service support staff are in North Carolina to handle your needs 24 hours a day, 7 days a week.
Your calls with the Credit Union may be recorded for quality assurance.
Send secure email
To send a secured message, log in to Member Connect.
24-Hour Voice Response Service
Toll Free: 800.328.4543
Relay NC: Dial 711 for deaf and hearing-impaired service
With Relay North Carolina, deaf or hearing-impaired LGFCU members can call the Credit Union 24 hours, 7 days a week. This free service provides full telephone accessibility to people who are deaf, hard of hearing, deaf-blind, and speech impaired. Using Relay, hearing callers communicate with text-telephone (TTY) users and vice versa through specially trained operators. Relay cannot be used to complete wire transfers.
Routing Numbers
Using an incorrect routing number could delay the availability of funds.
The LGFCU Routing Number is 253184537. These nine numbers also are in the bottom left corner on your checks or deposit slips.
The Wire Transfer ABA Routing Number is 253177049.
Credit Report Dispute Notice
If you wish to dispute an item reported by the Credit Union to your credit report, you may submit a written request to the address shown below:
LGFCU
Attn: Credit Reporting
PO Drawer 25279
Raleigh, NC 27611
Note: In your letter, provide your name and the account number along with the specific information that is being disputed.
Notice of error/request for mortgage loan information/credit report disputes
If you wish to assert an error or request information relating to the servicing of your mortgage loan, submit a written request to the address shown below:
LGFCU
Attn: Loan Servicing
PO Drawer 25279
Raleigh, NC 27611
Note: In your letter, provide your name and the account number along with the error you believe has occurred or the information that you are requesting.
Account Verification
(For merchants needing to verify accounts)
Toll Free: 800.732.8243
LGFCU Headquarters
Email: info@lgfcu.org
Toll Free: 800.344.4846
Our office is open Monday through Friday, from 8:30 a.m. to 5:30 p.m., except on designated holidays.
Location
Quorum Center
323 West Jones Street, Suite 600
Raleigh, NC 27603
Directions: Located on the corner of Jones and Harrington streets, the parking deck entrance is only accessible from Harrington Street. To get directions to our parking deck using Google Maps use the address 154 Harrington Street, Raleigh, NC 27603.
Scholarship Programs
For questions about scholarships.
- Administrative Officers Management Program (AOMP): Email aomp-leep@lgfcu.org.
- Law Enforcement Executive Program (LEEP): Email aomp-leep@lgfcu.org.
- LGFCU Scholarship: Email scholarships@lgfcu.org.
- UNC School of Government Scholarship: Email sog@lgfcu.org.